Sr. Executive – IT Operations

Sr. Executive – IT Operations

Job Description

  • Support business operations seamlessly with minimum downtime of hardware & network
  • Provide IT support for on time delivery of new and refurb stores
  • Ensure store POS Application Server performance 24*7 including hardware maintenance, OS & software updation, database backup
  • Keep minimum downtime of Network & MPLS connectivity; provide software support as per store requirement 
  • Keep uptime on all customer touch points like POS, Printers, KDS, DMB and Cash Tills 
  • IT asset inventory management, asset replacement, network and infra management including MPLS

Ideal candidate should possess:

  • Computer Hardware / Network Diploma or equivalent
  • At least 4 to 5 Years’ experience in Computer Hardware Support
  • Candidate is expected to be on field, supporting all Hardware / Network & Application related issues at our stores
  • Should be able to support the stores remotely as well