Sr. Executive – IT Operations

Job Description

• Support business operations seamlessly with minimum downtime of hardware & network
• Provide IT support for on time delivery of new and refurb stores
• Ensure store POS Application Server performance 24*7 including hardware maintenance, OS & software updation, database backup
• Keep minimum downtime of Network & MPLS connectivity; provide software support as per store requirement 
• Keep uptime on all customer touch points like POS, Printers, KDS, DMB and Cash Tills 
• IT asset inventory management, asset replacement, network and infra management including MPLS

Ideal candidate should possess:

• Computer Hardware / Network Diploma or equivalent
• At least 4 to 5 Years’ experience in Computer Hardware Support
• Candidate is expected to be on field, supporting all Hardware / Network & Application related issues at our stores
• Should be able to support the stores remotely as well