Sr. Executive - IT Infrastructure

Sr. Executive - IT Infrastructure

Roles and Responsibilities: - 

• Extensive hands-on experience with Network enterprise-class firewalls, routers, and switches preferably on FortiGate Firewall and Forti Manager 

• Should have performed analysis and diagnosis of complex networking problems & network designs. 

• Should design, plans, and implements security measures to protect data, networks, and computer systems. 

• He will oversee preventing data loss and service interruptions in close coordination with system admin team. 

• He will be responsible for the computer networks for any security threats or unauthorized users 

• Should monitor server and computer network and security software, conduct regular security audits, prepare security status reports, and assist in disaster recovery. • Ability to perform requirements analysis and develop hardware/software solutions to meet the business requirements. 

• Should have done installation of hardware and implementation of software and review of network management and monitoring tools. 

• Should have strong skills in troubleshooting and resolve complex data network related issues, internetworking. 

• Can work on complex problems and provide innovative suggestions for solutions. 

• Should have done Configuration and Management of IPSEC Site to Site VPN, Remote-access VPN & SSL VPN 

• Configuration and Management of ACLs, NAT, EtherChannel, SPAN, VLAN. 

• Respond promptly to service faults and engage internal and external service providers to ensure that faults are resolved as soon as possible. 

• Proactive at identification, escalation & resolution of complex problems and handling escalation calls 

• Should have used or known ITIL process, ISO 20000 and ISO27000 (incident, problem, and change & configuration management) 

• Support the knowledge development of the Network team by sharing knowledge, learning from others, and driving own personal development 

• Actively support continuous improvement • Work in a variety of settings, individually or as part of small multi-discipline groups either within the team or in a project setting 

• Demonstrate a broad knowledge and understanding of networking technologies including Datacentre ACI, SDWAN, Branch LAN (Wired/Wireless) and related Network Security technologies 

• Full product lifecycle management: Operate, Maintain, Manage, and Improve network infrastructure 

• Hands-on with NMS tool configuration, reporting and analysis. i.e Everest Infra-ON, Ops Manager, WhatsApp Gold etc… 

• Monitoring network performance and ensure system availability and reliability 

• Performing network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations 

• Monitor system resource utilization, trending, and capacity planning 

• Provide Level-3 support and troubleshooting to resolve issues 

• Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support. 

• Manage security tools, policies, and procedures in conjunction with the company’s security team 

• Liaise with vendors and other IT personnel for problem resolution 

• Deep understanding of networking protocols and how they are used to provide High Availability solutions 

• Ability to create and provide detailed documentation and Network drawings for network and Security designs and configurations. 

• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure 

• Coordination with customers & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults.