Associate - IT ( Field)

Associate - IT ( Field)

Job Description

  • Support business operations seamlessly with minimum downtime of hardware & network at stores
  • Provide IT support for on time delivery of new and refurb stores
  • Ensure store POS Application Server performance 24*7 including hardware maintenance, OS & software updation, database backup
  • Keep uptime on all customer touch points like POS, Printers, KDS, DMB and Cash Tills 
  • Visit Stores and Resolve IT/ Technical issues
  • Troubleshoot  Hardware/Software issues- Troubleshoot Application/ POS Related issues

Desired Profile :

  • BCA/ Any degree/Diploma in Computer Hardware / Network or equivalent
  • At least 1 year of experience in Computer Hardware Support
  • Candidate is expected to be on field, supporting all Hardware / Network & Application related issues at our stores
  • Should be able to support the stores remotely as well